How Long Does StockX Take to Ship?

So you have ordered something from StockX and now you want to know “How Long Does StockX Take to Ship?” Well, this is one of the most frustrating periods for all of us. I have also bought so many items from StockX and I can relate to the pain of waiting for a parcel to arrive. But one thing that I personally like is buyers will get genuine, branded merchandise online.

However, I have experienced both a buyer and seller on StockX, so this guide will be based on my personal experiences.

How Long Does StockX Take to Ship?

How Long Does StockX Take to Ship

The average StockX delivery time is 7-12 business days. Sometimes it can take up to 2 weeks as well. The seller needs to ship the parcel to StockX within 2 days of receiving the order from the buyer. StockX receives the package and they verify it if it passes the genuine item delivery. Then they repack it and StockX ships it to the buyer. However, in the case of late delivery, buyers will get a refund if they want.

Note: As we are a part of the eBay Partner Network, if you make any purchase from this page, we may earn a small commission but you will not get any extra charges.

What is the Procedure for StockX Shipping Work? Step By Step

What is the Procedure for StockX Shipping Work

The procedure of StockX shipping is very simple. You can understand it simply as when a buyer place an order, the seller needs to send that parcel to StockX for authentication.

Once it passes the authentication, StockX ships the package to the buyer, and that’s it. We will see how this whole process gets done step by step.

Step 1: First of all, you need to make an order on StockX. After you place your order, StockX will send you a confirmation email that will include your order number.

Step 2: Now the seller will need to pack the order and ship it to StockX facilities. The seller needs to do it in the following time period for the following goods and items:

Item/GoodShipping Time
Streetwear and ShoesSeller Ships in 3 Business Days
Supreme ProductsSeller Ships in 5 Business Days
General ProductsTwo Business Days

Step 3: Once the seller has shipped the item to one of StockX’s verification centers, they will start the authentication process to verify the item. You will get another email with the status “Received At StockX For Authentication” once your order is verified.

Step 4: After the complete verification, StockX will deliver the parcel to you and you will again get a confirmation “Your Order has been Validated and Shipped To You”. You can also check your parcel status on your StockX account.

Step 5: Now you will get your item and this whole process can take 7 days. You can keep tracking your order through this process.

What is StockX?

What is StockX

StockX is a brand name of sneakers, streetwear, handbags, and watch selling company. The company sells authentic items. The sellers are the registered companies, who have proved that they are authentic, and StockX is so careful about verifying these proofs before accepting their products to be sold. The companies’ owners are Dan Gilbert, Greg Schwartz, and Josh Luber.

Users can buy verified brand-able merchandise like handbags, trading Cards, watches, sneakers, NFTs, clothes, accessories, coveted shoes, electronics, and casual wear. It is just like other e-commerce stores but it only deals with genuine brands.

However, StockX takes a bit longer to ship as compared to other online marketplaces like eBay, Amazon, and Ali Express.

This is because they need to verify that the seller shipped the order to them so they can open the package and view it to verify the originality of the item. So you can rest assured that StockX orders are authentic and safe.

What Shipping Courier Services Does StockX Use?

What Shipping Courier Services Does StockX Use

StockX ship merchandise to their customers via different courier services. Some of them are:

  • DHL
  • USPS
  • FedEx
  • ECMS
  • SF Express
  • UPS
  • T-Force

Most of the deliveries of StokX are done by USPS. However, shipments from outside of the United States will only involve DHL courier services. As DHL is one of the most widely used courier services all around the world, it is the best alternative for StockX.

Does StockX Offer Expedited Shipping?

No, StockX does not offer expedited shipping to their customers. The shipping process involves proper verification so it does not offer any quick and fast delivery options.

If you are waiting for a StockX shipment, then you need to wait for at least 7 days. StockX verifies every order before delivering it to its customers. Sometimes it can take a bit longer to receive a StockX order as well.

Why Does StockX Ship Take so Long?

StockX shipping may take longer than usual in some cases, but it is due to some shipping factors like :

  • StockX has to make sure that the product they are selling is authentic, and it takes time for authentication. StockX takes at least three days to check the authenticity of the products.
  • A shipping delay may also happen due to the seller’s problem; if he does not ship on time, shipping will be delayed.
  • The type of product selling on StockX has an impact. For example, all newly released sneakers and streetwear products may take three business days to ship, but supreme design products need five business days.

On the other hand, if there is any delay, they immediately refund 5 dollars to your account as an apology.

Can You Get Scammed on StockX?

Almost no. With the help of a new and improved security check on StockX, you will get a 100% genuine product. StockX has strong customer service; if your product comes defective or some parts are broken, then they offer you another replacement.

They also offer insurance for all the orders, which is free of cost. All the newly released products will be on StockX first, and that’s why you won’t get scammed by any fake seller. They take all the responsibility for your product and provide you with satisfaction. So, rest assured that you will not get scammed on StockX.

How to Sell and Ship on StockX?

First, you need to have a product like sneakers to sell on StockX. Once you list your product on their platform, you can sell them.

How to Ship:

  1. Below is the complete method of shipping a product as a seller.
  2. Generate an invoice for the product and enclose it inside the package
  3. Pack the item in bubble wrap and then put it in a box and make it ready for the shipping
  4. Now properly tape the box, so it doesn’t open during shipping.
  5. Finally, ship the product through a courier company like UPS or FedEx.
  6. Ship after reading the terms and conditions on
  7. For more information, check out their website at

What Happens if StockX Fakes?

There would be some penalties if you sold a fake item on StockX. They will charge you 15% of the sales price or $13.95, and they will ship your item back to you. However, there is no police case or cheating case against you.

They also mark and ban you as a serial faker if you sell fake products continuously on StockX. So, better to check the authenticity of the product before selling it.

What Happens if StockX Doesn’t Ship?

As a buyer, you will get a refund, and as a seller, you get a penalty fee for late shipment or no shipment at all.

For example, let’s say you bought a Supreme design product for 250 dollars, and the seller didn’t ship it. Now StockX will refund you your full money back, which is around 250 dollars.

How Long Does it Take for StockX to Respond?

The support team usually responds within 24 hours. However, you may not get a response in 24 hours due to weekends, holidays, or a high volume of customers.

They have a different response time for emails and a live chat system. For email, they take around 48 hours to respond, and for the live chat system, it is less than 10 minutes.

So, you will get a quick response from their side on any concerns regarding the shipment or product authenticity.


How quickly StockX can authenticate an order?

StockX will take at least 2 business days to authenticate an order.

Does StockX ship on holidays and weekends?

No, there are no shipments on holidays and weekends.

Does StockX deliver to DPO, APO, PO, and FPO addresses?

No, there is no shipping to DPO, APO, PO, and FPO addresses.

What is the shipping cost?

Shipping cost is determined by various things so there is no exact amount.


StockX is no doubt a giant network and it has many brands to offer. They also make it 100% sure that every item sold on their platform will be brandable. However, most customers always want to know how long they need to wait before their order is delivered.

They take a bit longer to deliver because the authentication process takes some time. That’s the reason the buyer receives nothing but only original items.

I hope you will get your parcel soon and enjoy your new item. If you have any questions, feel free to ask me, and don’t forget to share your experience with StockX shopping.

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