SASSA Status Declined

Finding out your SASSA status is declined can be worrying, but there are steps you can take to understand the reasons and appeal the decision. In this article, we’ll explain what SASSA status declined means and how to go about solving it.

SASSA Status Check Online

SASSA Status Declined

What is the Meaning of SASSA Status Declined?

If your SASSA status is shown as declined, it means your application for the Social Relief of Distress (SRD) R350 grant has been rejected. There are a few common reasons why SASSA may decline your application:

  • You have failed the means test – SASSA assesses your income and determines you are not eligible for the grant.
  • Incorrect or insufficient documentation – Your supporting documents may be missing or contain errors.
  • Fraudulent application – SASSA may suspect your application is fraudulent.
  • Unresolved previous issues – If you had problems with a previous grant, this may affect your new application.

How to Solve if SASSA Status Is Declined?

If your SRD grant application is declined, you can take the following steps:

  1. Check the reason for being declined in the SMS you received from SASSA. This will specify why you were rejected.
  2. Gather the necessary supporting documents if your application was declined due to missing information.
  3. Submit an appeal to request reconsideration of your application.
  4. Visit your nearest SASSA office for assistance with resolving any issues.
  5. Call the SASSA contact centre on 0800 601 011 for help.

How to Do Appeal for Reconsideration?

To submit an appeal after being declined:

  • Send an email to [email protected] requesting reconsideration.
  • Visit your nearest SASSA office and complete an Appeals Form.
  • Call 0800 601 011 to submit your appeal via the SASSA call centre.

Provide clear reasons why you are appealing and attach any necessary supporting documentation. Make sure to include your ID number and contact information.

When Will My SRD R350 Grant Approve after Appeal?

The reconsideration process can take up to 90 days once you submit your appeal. However, if your appeal is resolved earlier, your grant can be approved within days or weeks. Track your appeal by checking your status via SMS, USSD or online.

If you meet the requirements, your grant will be approved after your appeal is successfully reviewed. The funds will then be paid into your bank account or via cash send.


What are the requirements to qualify for the SRD grant?

To qualify, you must be between 18-59 years old, unemployed, not receiving any other social grant, and pass a means test. Your household income must be below a certain threshold.

How long does the SRD grant application process take?

It can take between 10 days to 6 weeks to finalize an application. Processing times depend on application volumes. Applying online is faster than in-person applications.

What should I do if my mobile number has changed after applying?

Update your mobile number immediately by visiting your nearest SASSA office. Provide your ID and proof of your new number. A mobile number is needed to access your status.

What kind of account do I need to receive SRD grant payments?

You need a valid South African bank account in your name. The account needs to be verified before grant payments can be made. Speak to your bank about account requirements.


Having your SRD grant application declined can be disappointing, but understanding the reasons and appealing the decision is crucial. With the right documentation and perseverance, your grant status can be resolved. Be sure to follow up diligently on your appeal until your grant is hopefully approved. Reach out to SASSA for any assistance needed.

Leave a Comment